A Haverhill business is built on community connection

THE WORD LOCAL. PACKAGES, MEALS, SUPPLIES, PRESCRIPTIONS. EVERY DAY WE WAIT FOR DELIVERIES. IT’S A $191 BILLION INDUSTRY IN THE US ALONE, EMPLOYING MORE THAN 3 MILLION AMERICANS, ONE OF THE FASTEST GROWING WORKFORCES IN THE COUNTRY. I’VE BEEN DRIVING FOR MORE THAN 20 YEARS. WE’RE MAKING DELIVERIES THAT ARE CHANGING COMMUNITIES THAT, YOU KNOW, BUILDING OUR HOSPITALS, OUR BALLPARKS, OUR SCHOOLS. BEHIND EVERY DELIVERY IS A PERSON NAVIGATING LONG HOURS, ENDLESS ROUTES, AND THE PRESSURE TO KEEP UP. IF THE HOUSES ARE CLEARLY NUMBERED, THEN IT’S A IT’S A GOOD DAY, YOU KNOW, IF YOU’RE DRIVING DOWN SEARCHING, IT’S TIME, YOU KNOW, AND WHEN YOU GOT 300 OTHER STOPS BEHIND YOU, YOU START TO GET STRESSED UP. AND HAVE A GOOD DAY, BROTHER. HAVE A GOOD ONE. KEEGAN MCRAE USED TO DRIVE FOR A RIDESHARE SERVICE. THEN HE STRUCK OUT ON HIS OWN LAUNCHING STORE TO YOUR DOOR IN HIS HOME TOWN OF HAVERHILL, MASSACHUSETTS. JUST PICKED UP SOME RESTAURANT ACCOUNTS, SO EXPECT A FLUCTUATION THIS AFTERNOON FOR A FLAT FEE OF $5. KEEGAN AND HIS SMALL CREW DELIVER ANYTHING TO ANYONE WITHIN HAVERHILL AND GROVELAND. THE PHONE IS JUST JUMPING ALL DAY LONG, FROM 8 A.M. UNTIL 11 P.M. FOOD, GROCERIES, DIAPERS, FORMULA, WHATEVER IT IS THAT SOMEBODY FORGETS, WHATEVER IT IS THAT SOMEBODY COULD NEED IN THE MOMENT, ON THIS DAY, STEAMPUNK STATION NEEDS MORE POTATOES FOR ITS LUNCH SERVICE. ONE OF KEEGAN’S TRUSTED TEAM MEMBERS, XAVIER REYES, SHOWS UP JUST IN TIME. YOU AND KEEGAN DELIVERS TOO. HE JUST MAKES YOU LOOK TWICE. HONESTLY, TO DESCRIBE RIDING AN ELECTRIC UNICYCLE, IT’S THE CLOSEST THAT YOU CAN GET TO FLYING WITHOUT HAVING WINGS. KEEGAN GIVES CREDIT FOR THE IDEA TO HIS MOM. SHE KNOWS THAT I LOVE EXTREME SPORTS. I’VE ALWAYS LOVED SKIING. I’VE ALWAYS LOVED DIRT BIKING, FOUR WHEELING, YOU NAME IT. IF YOU GO FAST, I LOVE IT. SO MY MOM WAS TELLING ME, OH, ALL THESE PEOPLE ON ELECTRIC UNICYCLES. AND IMMEDIATELY I’M LIKE, UNICYCLE, KEEGAN PROMISES. HE’S ALWAYS GEARED UP SAFELY AND STAYS ON LOCAL ROADS. YOU JUST STEP ONTO IT LIKE YOU’RE STEPPING ONTO A STAIRCASE, STEPPING UP ONTO A STAIR. IT’S JUST LIKE RIDING A BIKE. AN INTERNAL GYROSCOPE KEEPS THE UNICYCLE STABLE. KEEGAN EASILY ZIPS AROUND TOWN, BRUSHING OFF ANY WORRIES ABOUT PARKING. HE OFTEN PICKS UP ORDERS FROM BRANDO’S CUTLETS, SAYS OWNER SCOTT BRANDOLINI GETS THERE FASTER THAN ANY OF THE DELIVERY SERVICES, AND PROBABLY TO THE END CUSTOMER AT THE SAME TIME. WE HAVE ANOTHER DELIVERY, A LUNCH ORDER TO A CONTRACTOR, AND HE ACTUALLY CALLED ME AND SAID THAT THEY FORGOT A DRILL BIT. SO IT’S OFF TO SHOE CITY HARDWARE IN DOWNTOWN HAVERHILL. IN A WORLD OF FACELESS APPS AND SERVICES, KEEGAN SAYS HE TRULY CONNECTS WITH LOCALS. THE PROBLEM WITH MOST SERVICES IS THEY NEVER GET TO SEE THEIR DRIVER. THEY NEVER KNOW THEIR DRIVER. HE’S JUST CLASSIC, YOU KNOW, HE’S HE’S A BIG TREAT TO THE CITY. IT’S A REALLY GOOD SERVICE. YOU CAN’T BEAT IT. NO ONE CAN BEAT IT. FOR KEEGAN, HIS BUSINESS IS ABOUT MORE THAN JUST DELIVERY. YOU CAN DELIVERS TO YOUR DOOR. WE HELP OUT AROUND THE COMMUNITY. ANYTHING THAT PEOPLE NEED. I’VE HAD MY ELDERLY CUSTOMERS CALL ME TO HELP THEM MOVE A HEAVY OBJECT. IT’S MORE LIKE A HELPING HAND IN THE COMMUNITY. KEEGAN HOPES TO EXPAND STORE TO YOUR DOOR SOMEDAY. CLEARLY, HE’S ALREADY ON A ROLL. THERE’S NO WORDS TO DESCRIBE HOW REWARDED I FEEL WHEN PEOPLE WAVE TO ME, WHEN PEOPLE ARE LIKE, OH, KEEGAN, YOU’RE DOING A GREAT JOB. THAT FEELS GOOD. IT REALLY HITS HOME. GREAT IDEA. KEEGAN’S REALLY PROUD OF HIS APP AS HE SHOULD BE. IT ALLOWS PEOPLE TO KEEP TRACK OF WHERE THEIR DELIVERY IS AND EVEN COMMUNICATE WITH THE PERSON WHO’S MAKING THE DELIVERY. AND BY THE WAY, HIS TEAM KEEPS 100% OF THEIR TIPS. AND KEEGAN IS THE ONLY ONE THAT’S USING AN ELECTRIC UNICYCLE. BUT HE IS HOPING TO EXPAND HIS TEAM. IDEALLY, SOMEBODY THAT HAS EXPERIENCE WITH AN E-BIKE. SO IF THAT’S YOU, YOU KNO