Given the price of my business-class ticket and the length of my train ride (over four hours), I expected a complimentary drink or snack.
I was surprised that nothing was offered during the ride.
I later found on Amtrak’s website that the Northeast Regional business class does include a complimentary non-alcoholic beverage, which can be redeemed by presenting your ticket at the café car.
Unfortunately, this wasn’t mentioned during boarding, when my ticket was scanned, or at any point during the trip. Had I not checked the website afterward, I wouldn’t have known about this perk.
It may have been my fault for not inquiring, but a simple announcement or a mention from the attendant would’ve been nice.
That said, even if I had known about the complimentary drink, a single beverage doesn’t feel like enough to justify a $226 ticket price.
On a flight of similar length, even in economy, you’re typically offered a small snack like pretzels or crackers. It’s a small gesture that can add comfort and value to the experience, especially in a class that’s marketed as a premium upgrade.
