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Body Talk Predicts 2026 Will Be the Year Businesses Must Invest in Communication Skills to Stay Competitive

Body Talk Predicts 2026 Will Be the Year Businesses Must Invest in Communication Skills to Stay Competitive

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Body Talk

London training firm with 120,000+ professionals trained worldwide reveals why communication excellence will be non-negotiable in the year ahead

Body Talk Predicts 2026 Will Be the Year Businesses Must Invest in Communication Skills to Stay Competitive

London training firm with 120,000+ professionals trained worldwide reveals why communication excellence will be non-negotiable in the year ahead
London training firm with 120,000+ professionals trained worldwide reveals why communication excellence will be non-negotiable in the year ahead

London , Oct. 19, 2025 (GLOBE NEWSWIRE) — As businesses prepare their 2026 strategies and training budgets, leading communication and presentation skills specialists Body Talk are urging organisations to prioritise human communication skills as a critical competitive advantage in an increasingly AI-driven workplace.

With over 120,000 professionals trained across 46 countries, the York Street-based training firm has witnessed firsthand how effective communication separates thriving businesses from struggling ones. Now, their team of skilled professionals – drawn from broadcasting, journalism, national television, theatre and psychology – are predicting that 2026 will mark a pivotal moment when investment in presentation and communication skills becomes essential rather than optional.

The Perfect Storm Facing Business Communication in 2026

“We’re seeing a convergence of factors that will make 2026 a defining year for workplace communication,” explains Body Talk’s Head of Training, Alina Jenkins.

“Hybrid working is now permanent, AI tools are transforming how we work, and yet the fundamental need to persuade, inspire and connect with people has never been greater. The businesses that recognise this now will have a significant advantage.”

At a recent US conference, Chat GPT’s Head of GTM, Zack Kass, said that to thrive in the age of AI, you need to improve your communication skills.

The firm, which counts FTSE 100 companies, Fortune 500 giants, the London Business School among its 100+ corporate clients, has identified five key drivers making communication skills critical for 2026 success:

1. The AI Paradox: As artificial intelligence handles routine tasks, the uniquely human skills of empathy, presence, and persuasion become more valuable, not less. Employees need to excel at what machines cannot replicate.

2. The Authenticity Premium: In an era of AI-generated content, audiences are increasingly sceptical. Genuine, confident human communication that builds trust will command premium value in 2026.

3. The Hybrid Communication Challenge: With teams permanently split between office and remote work, professionals must master both in-person presence and virtual impact – a dual skill set many still lack.

4. The Attention Crisis: With shrinking attention spans and information overload intensifying, the ability to communicate concisely and compellingly will separate leaders from the rest.

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