InsightAce Analytic Pvt. Ltd. announces the release of a market assessment report on the “Global AI Enabled E-Commerce Solutions Market- by Technology (Deep Learning, Machine Learning, and NLP), Application (Customer Relationship Management, Supply Chain Analysis, Fake Review Analysis, Warehouse Automation (Sorting and Placing and Inventory Storage), Merchandizing (Facets and Filter Selection and Multi-Device Interaction), Product Recommendation, and Customer Service (Chatbots), Deployment (On-Premises and Cloud), Trends, Industry Competition Analysis, Revenue and Forecast To 2034.”
According to the latest research by InsightAce Analytic, the global AI-Enabled E-Commerce Solutions Market Size is valued at USD 6.90 Billion in 2024 and is predicted to reach USD 31.43 Billion by the year 2034 at a 16.5% CAGR during the forecast period for 2025-2034.
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Artificial intelligence has emerged as a strategic enabler for enhancing e-commerce sales and optimizing business operations. Modern e-commerce platforms leverage a wide range of digital tools; however, artificial intelligence has become central to improving speed, accuracy, and overall efficiency beyond the capabilities of traditional technologies.
E-commerce companies increasingly deploy AI-powered chatbots to provide real-time customer support, analyze customer feedback, and deliver personalized services. In addition, artificial intelligence is widely used to support product recommendations, cross-selling strategies, and sales performance optimization. By enabling data-driven insights and tailored interactions, AI enhances customer engagement and delivers more personalized and seamless shopping experiences, ultimately driving higher conversion rates and customer satisfaction.
The rapid adoption of cloud-based platforms, lower rate of human error in development processes, increased use of machine learning-based applications, cost-effective procedures, rapid adoption of cutting-edge technologies, easy access to real-time data, quick resolution of customer complaints through chat boxes with artificial intelligence, and rising government support for the R&D of AI-based platforms are all expected to drive the market for AI-enabled E-Commerce solutions. Additionally, the recent entry of Covid-19 has had a significant impact on the market for AI-enabled E-Commerce solutions by raising the demand for warehouse automation and administration. The high cost of AI solutions, lengthy and complex development procedures, and a lack of skilled labor, among other issues, could limit industry expansion in the years to come.
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North America is anticipated to be the major contributor to the AI-Enabled E-Commerce Solutions market over the forecast years. Many developed economies are concentrated on enhancing current retail solutions. Increased internet shopping, higher R&D spending, and new market entrants can all be connected to regional market growth. In addition, the Asia Pacific AI Enabled E-Commerce Solutions market is expected to grow significantly during the forecast period. Emerging nations like Greater China and India are projected to open doors for AI in e-commerce due to the region’s expanding e-commerce industry.
Major market players operating in the AI-Enabled E-Commerce Solutions market include
Manthan Software Services Pvt. Ltd., PayPal, Inc., Sidecar Interactive, Inc., Tinyclues SAS, Twiggle Ltd., Celect, Inc., Cortexica Vision Systems Ltd., Crobox B.V., Riskified, Reflektion, Inc., Shelf.ai, Osaro, Sift, AntVoice SAS, Appier Inc, Eversight, Inc., Granify Inc., LivePerson, Inc., Deepomatic SAS, Dynamic Yield Ltd., Emarsys eMarketing, Systems AG, Satisfi Labs, Inc., Staqu Technologies Pvt. Ltd., ViSenze Pte Ltd., and Other Prominent Players.
Recent collaborations and agreements in the market:
• In September 2021, Sitecore acquired Reflektion. Sitecore’s integration with Reflektion increases customer satisfaction and loyalty, long-term revenue, and buyer confidence by engaging, educating, and empowering customers to make quick purchases.
• In August 2021, Shelf.io raised $52.5 million in a Series B round of funding to accelerate the expansion of its AI-driven responses automation platform. The shelf complies with the highest security standards and is compatible with all customer service systems and communication channels. The shelf also offers customer-facing self-service capabilities to ensure that clients receive the right responses via their chosen channels.
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Market Segments
Global AI Enabled E-Commerce Solutions Market, by Types, 2025-2034 (Value US$ Mn)
• Deep Learning
• Machine Learning
• NLP
Global AI Enabled E-Commerce Solutions Market, by Applications, 2025-2034 (Value US$ Mn)
• Customer Relationship Management
• Supply Chain Analysis
• Fake Review Analysis
• Warehouse Automation
o Sorting and Placing
o Inventory Storage
• Merchandizing
o Facets and Filter Selection
o Multi Device Interaction
• Product Recommendation
• Customer Service
o Chatbots
Global AI Enabled E-Commerce Solutions Market, by Deployment, 2025-2034 (Value US$ Mn)
• On-Premise
• Cloud
Global AI Enabled E-Commerce Solutions Market, by Region, 2025-2034 (Value US$ Mn)
• North America
• Europe
• Asia Pacific
• Latin America
• Middle East & Africa
North America AI Enabled E-Commerce Solutions Market, by Country, 2025-2034 (Value US$ Mn)
• U.S.
• Canada
Europe AI Enabled E-Commerce Solutions Market, by Country, 2025-2034 (Value US$ Mn)
• Germany
• France
• Italy
• Spain
• Russia
• Rest of Europe
Asia Pacific AI Enabled E-Commerce Solutions Market, by Country, 2025-2034 (Value US$ Mn)
• India
• China
• Japan
• South Korea
• Australia & New Zealand
Latin America AI Enabled E-Commerce Solutions Market, by Country, 2025-2034 (Value US$ Mn)
• Brazil
• Mexico
• Rest of Latin America
Middle East & Africa AI Enabled E-Commerce Solutions Market, by Country, 2025-2034 (Value US$ Mn)
• GCC Countries
• South Africa
• Rest of Middle East & Africa
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