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Cyber Monday hits hard for one Vista e-commerce shipping company – NBC 7 San Diego

Cyber Monday hits hard for one Vista e-commerce shipping company – NBC 7 San Diego

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For many, it’s not Black Friday but Cyber Monday that marks the start of their holiday shopping, and has some wondering how their purchases can be delivered so quickly to our

One local company, Vista’s ShipLab helps to make that happen. Maybe the best way to describe their warehouse on Cyber Monday — and likely the rest of the holiday season — is organized chaos. It all hands on deck at the homegrown e-commerce fulfilment company, which expects to ship between 15,000 to 20,000 online orders on Monday. That is more than four times the volume of a typical day.

Company founder Jake Brenner, who was pitching in on Monday as well, said ShipLab has been around for about eight years and has grown tremendously ever since as more and more people shop online.

“We work with brands that sell on Shopify, Amazon, TikTok, all these things online, and we work with a variety of brands that sell to Walmart, Target, and big box retail, but really, our core, like I mentioned, is e-commerce, so this is our season,” Brenner told NBC 7.

“Bottleneck” is a bad word at ShipLab

“Naturally, things will come up, and it’s really our job to make sure everyone is working efficiently and not getting burnt out too,” Brenner said. “We have teams that are coming in very early and staying late.”

ShipLab not only helps package and mail out online orders, it also serves as a warehouse for many small businesses that need the extra space. That helps get their products from their website to their customers’ doorstep much quicker.

“We work with about 60 different brands, and balancing what each one is expecting to do with what they actually do is very much a challenge for us,” Brenner said.

ShipLab has ballooned in those eight years from a 900-square-foot warehouse to 275,000 square feet.

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